Frequently Asked Questions
If you can not find the answer to your question below, please email [email protected] for further assistance. Thank you!
Why some Items are much affordable on similar websites, retail stores or marketplaces in Guatemala?
You will find similar items with the textiles we use to create our product line but they are not handcrafted the same way. As a small business we control the quality and process production. We don’t dribble for bottom prices with the marketplace vendors that provide us the textiles and we don’t use child labor or unfair labor wages in order to cut production costs and have high profits. Our business model is to elevate the standard living of the guatemalan artisans and families.
Why the color and pattering of my item looks slightly different from the picture shown on the website?
Because each item on Jazal Color store was made with a piece of a vintage wrap dress (corte) or huipil (blouse) hand-woven by guatemalan women artisans this may cause a slightly variations from piece to piece.
Can I place a custom order?
Sorry but we don’t offer custom orders at this time.
Can I reorder the same item I ordered?
Some items may no longer be available again. Feel free to contact us if you are interested in a particular item you want to purchase again.
Will my order be shipped from Guatemala?
No, your order will be shipped from Los Angeles, California, USA. via USPS.
From Jazal Color to the world with love.